The Capacity To Connect: How To Change People’s Lives

If something sustains, it continues over a period of time. Living things grow. Sustainable growth for an organization requires leaders to act as a catalyst. What’s crucial, then, is to understand the nature of catalysis.

Healthcare.Gov: How Disaster Could Have Been Averted

Although many things have changed over the years, the fundamentals of execution, management, and governance remain the same. The industry (both private and public sector) is littered with failed complex business and technology initiatives such as the Healthcare.gov launch.

The Paradox of Doing More

Between trying to survive, lead, and create with multiple simultaneous projects, it’s been a busy year. I am often asked how I manage to keep it together.

Do You Really Understand What Your Business Model Is?

Before we can build even the most basic financial model, we have to first make some important assumptions (which industry to compete in, who the customers are, etc.) that preclude the unbiased, big picture that is integral to our purposes.

Re-thinking the “Business” of Government

It has been my observation from talking to public sector executives and operational leaders that the greatest inhibitor to change stems from the environment that drives the “business” of government.

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