First AI takes the calls. Then your company stops listening

AI is taking over the front line. Whether that deafens your company or sharpens its hearing depends on decisions leaders make now.
The Co-Worker Who Never Stops

Working with a tireless machine makes stopping feel like failure.
What’s the difference between artificial intelligence and synthetic intelligence —and why does it matter?

To understand our current moment in AI, it helps to know a little bit about diamonds.
The Invisible Hand Is a Person

Your best work was shaped by people who never took credit.
Three things every leader must do to hold the line against AI decision-making

The leaders who keep their edge will be the ones who resist the temptation to hand over judgments to machines.
How to build an AI-ready sovereign enterprise

Decisional and adaptive sovereignty belong on every board’s agenda.
What AI Can’t Take From You

Machines may learn facts. They can’t learn to be you.
Governance isn’t a drag on competitiveness. It’s the source

The world’s most competitive economies are also its most carefully governed. The same logic is starting to decide which companies win with AI.
Enterprise sovereignty isn’t a product. It’s the ability to walk away

Europe is treating digital sovereignty as a question of self-determination. Every business should now do the same.
6 skills everyone needs in the AI era

How to maintain your edge—and your humanity—as AI redefines the workplace.
What kinds of knowledge will save you from AI?

These two specific types stand out.
You Can Have Every Answer and Still Feel Lost

Hesse wrote a man who had everything, felt nothing—and wrote the way out.
Boards of directors have critical new responsibilities in the AI era

Here’s how to build the new capabilities.
Real enterprise transformation with AI requires six foundations, not one. Here’s how to build them all

Six 90-day plans that provide a comprehensive roadmap for AI transformation.
Stop developing an obsolete AI strategy part 2: Enterprise risk

Following on from our IMD Brain Circuit on the risks that can arise from your own implementation of AI, here’s how to defend against external disruption.
The Loneliness of Being Needed

The strongest person you know is running on empty. It might be you.
Stop developing an obsolete AI strategy. Part 1: Project risk

AI poses dual threats to organizations. Here’s how to manage the negative consequences that can arise from your own implementation of AI.
Your AI strategy is only as strong as the people who run it

Here’s a 90-day plan to start building the organizational capability you need to succeed.